MECP Product Technology Specialist Certification (1-Year Access)
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Author: MECP
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Category: Sales & Customer Service
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Time To Complete: Approx. 8-10 hours
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Course overview
Prepare for the MECP Product Technology Specialist Certification Exam with this well-organized and practical content. The information in this course is divided into small subjects which will prepare you with knowledge on both OEM and aftermarket vehicle technology, system building, customer service, and retail sales and etiquette.
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Explanation & Application: 8 hours
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Final Certification Exam: 2.0 hours
What's included?
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1 year of access to the learning content, including all updates
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Interactive learning at your own pace
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1 Certification Exam (once unlocked)
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1 Certification*
(*upon completion of learning content and a successful pass of the exam)
Become a Technology Specialist
You will learn about technology that exists in vehicles and aftermarket electronic products. You will be able to confidently convey to a client how the technology works, what parts and procedures will be required to integrate it into their vehicle, and how they can properly and safely use it while driving.
Store and Shop Efficiency
Avoid frustrating situations where a job for a client was misquoted, you don't have the right parts in stock because it wasn't realized during the sale, or the customer is confused because they thought a product would work differently than it actually does.
Learn to properly evaluate and explain these topics with your client (proper quoting), your installation team (proper installation), and your vendors (proper ordering).
Learn to properly evaluate and explain these topics with your client (proper quoting), your installation team (proper installation), and your vendors (proper ordering).
